Refund policy

  • All sales are final. We do not accept returns or issue refunds once an order has been placed and shipped.

  • We encourage customers to review product details carefully before completing their purchase.

  • If your item arrives damaged or has a manufacturer defect, please contact our support team within 7 days of receiving your order.

  • We will assess the issue and may offer a replacement if it falls under warranty coverage.

  • Warranty claims must include proof of purchase and photos/videos of the issue.

For warranty inquiries or product support, reach out to us at: 📧 shop@gameakjo.com.